Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services. Our 53,000 employees worldwide form the basis of our success, helping our customers in 170 countries to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee, you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
As an Event Operations Assistant (60 %) and member of the Group Events Team, you will work closely with the Event Operations Manager and Group Head of Events; you will be responsible for carrying out routine or directed tasks that support the Group Events Team strategy to deliver world class events and deliver a center of excellence to Zurich's broader event community.
Aufgaben: As an Event Operations Assistant your main responsibilities will involve: Assisting in maintaining the internal event management system 'Cvent' and providing admin support on Cvent and Crowd-compass event app to ensure all Event Managers' delegate registrations runs smoothly. Working with the Event Operations Manager, maintain budgetary logging system for the department spend to ensure budgets are adhered to and issues resolved in a timely manner. Manage all merchandise and branded materials pre and post events ensuring banners and other collateral are returned for future use and inventory controls in place. Develop and manage intranet pages for the Group Events Team to ensure key messages, plans and activity made visible to the Business Unit. Develop and maintain procedures to ensure compliance to our Anti-Bribery & Anti-Corruption processes. Develop and maintain procedures to ensure compliance to our Security, Compliance and Legal protocols. Provide feedback and recommendations for the improvement of processes and systems. Maintenance of the 'Group Events Portal' on Z-net and 'Collaboration Site'. Responsibility for ensuring any new starters have the correct equipment, access requirements, team training guidelines and so forth. Assist in the maintenance of the global event calendar and provide ongoing development and upgrades where feasible. Support the Event Operations Manager with specific reports, budgets and project implementation. Ensuring a sound working knowledge of corporate policies such as the Group Travel Policy, Expenses Policy and similar to ensure compliance at all times. Preparing documents, presentations and other materials to a clear brief, using established formats and standard software, to present the content clearly and accurately. Updating Best Practise policies and procedures as required, ensuring they are fit for purpose to help develop the teams Centre of Excellence. Support the Group Head of Events with general office administration tasks. Support the Group Events Team supplier. Management process; scheduling meetings and attending where necessary. Develop, manage and maintain good working relationships with third party suppliers.
Anforderungsprofil: As an Event Operations Assistant your skills and qualifications will ideally include: High school diploma/GED (high school equivalency) and 3 or more years of experience in related field. Good general understanding of Accounting / Controlling. An understanding of the Event Industry would be an advantage. Previous experience within a support role. Positive attitude and open-minded nature. Experience of working in a team environment. Highly motivated and willing to work closely within a team structure. Ability to work alone, self-motivated with strong initiative and follow through. Excellent client management / relationship skills with the ability to interact at all levels both internally and externally. Great organizational skills with a very high level of attention to detail. Effective time management skills. Ability to problem solve and prioritize tasks. Strong communication skills - both written and verbal. Ability to multi-task and manage multiple projects simultaneously and efficiently. Competence in Microsoft Office Suite. Fluent English and German, additional languages would be beneficial. Professional experience in the insurance industry or in financial services.
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.